Refund policy

Refund Policy

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Returns
Our policy lasts 14 days. After you receive your package, you have 14 days to return the item with tags still attached.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
gift cards
sale items-All Sales Final

Clearance Items are final sale

To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14days after delivery

Returns
Once your return is received and inspected, we will send you an email to notify you that we have received the item and give you your store credit. 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at glamdollbbv@gmail.com and send your item to: Glam Doll & Co. 121 Main St. #271 Grove Hill AL 36451, United States.

Shipping
To return your product, you should mail your product to: Glam Doll & Co.  121 Main St. # 271 Grove Hill AL 36451, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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